Frequently Asked Questions (FAQ)


What’s your return policy?

Your satisfaction is our top priority.  Return any of our products--excluding books --within 30 days of purchase, minus all shipping costs.  All returns must be in new, unused condition.  A Return Authorization Code is required.  If a return is needed, simply contact us here or send an email to for your RAC.

Do you ship oversees and to P.O. boxes?

At this time, we’ll ship your package anywhere within the United States, including P.O. Boxes.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions Monday through Friday from 8am - 9pm EST.  Use the contact form here.

What sizes do you carry?

We can accommodate sizes Small - 5XL at this time.

Can I pre-order your next book?

If pre-ordering is available for a certain project, it will be located on the Home page.

How long will it take to receive my order?

Please allow 7-10 business days for shipping.  Custom orders may take up to 2 weeks.